Team Up, What is a “Team Up”?


Question: Team Up, What is a “Team Up”?
Answer: A “Team Up” is what heart-is.co.uk calls a prospective tenant(s) or an existing tenant(s) who need to find others to perhaps share rent in an existing tenancy or who wish to move to a new area and need extra people, so traditionally called flat/house mates.

Dictionary.com – Flatmate

Dictionary.com – Housemate

Wikipedia – Roommate

Telephone, Do you have a telephone number?


Question: Telephone, Do you have a telephone number?
Answer: heart-is.co.uk is not currently offering support via telephone as we feel the systems we have in place should be sufficient to deal with any issues, this policy may change as the web site and business grows.

If you need assistance please refer to FAQ – Help, Where can I get help with heart-is.co.uk?

Tenancy Agreement


A tenancy agreement is a contract between a tenant and a landlord.

It lets you live in a property as long as you pay rent and follow the rules. It also sets out the legal terms and conditions of your tenancy. It can be written down or oral (ie a spoken agreement).

A tenancy can either be:

fixed-term (running for a set period of time)
periodic (running on a week-by-week or month-by-month basis)

See useful links – G – GOV UK > Housing and local services > Owning and renting a property > Private renting for tenants: tenancy agreements