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Level 2 Account, What are the benefits of a level 2 account?

Question: Level 2 Account, What are the benefits of a level 2 account?
Answer: Anyone can search heart-is.co.uk without an account, but by registering and upgrading to level 2 you will receive the ability to create 1 free normal advert and 1 free strong advert to either advertise a property as a “Home Provider” or yourself and family as needing accommodation(Home Seeker) or yourself and others as seeking co-tenants(Team-Up).

Level 2 accounts have the ability to buy more normal ads and upgrades to strong ads.

With a level 2 account you will be able to contact any advertiser about any advert at any time the restrictions of “LIGHTNING STRIKE” do not apply, see FAQ Lightning Strike, What is the meaning of “Lightning Strike”?

When logged in on a level 2 account all banner advertising will not be shown to you, but you may still see some discrete adverts from our partners.

If you do place a normal ad and a strong ad as a level 2 account your ad will be placed as follows in any search results.

Level 2 account ads:

New Today Strong(24 hours) Contactable by all account levels

Renewed Today Strong(24 hours) Contactable by all account levels

New Strong(7 days) Contactable by all account levels

Renewed Strong(7 days) Contactable by all account levels

Strong(7 days before being able to be renewed, 14 days between renewals in total) Contactable by all account levels

New Today Normal(24 hours) Not contactable by LvL1 Accounts

Renewed Today Normal(24 hours) Not contactable by LvL1 Accounts

New Normal(7 days) Not contactable by LvL1 Accounts

Renewed Normal(7 days) Not contactable by LvL1 Accounts

Normal(7 days before being able to be renewed, 14 days between renewals in total) Contactable by all account levels

Level 1 account ads(No ability to make Strong ads on level 1 accounts, and level 1 accounts cannot be contacted by level 1 accounts within the first 7 days of an ad being either new or renewed(LIGHTNING STRIKE shows instead of CONTACT), only in second 7 days of ad cycle of 14 days):

New Today Normal(24 hours) Not contactable by LvL1 Accounts

Renewed Today Normal(24 hours) Not contactable by LvL1 Accounts

New Normal(7 days) Not contactable by LvL1 Accounts

Renewed Normal(7 days) Not contactable by LvL1 Accounts

Normal(7 days before being able to be renewed, 14 days between renewals in total) Contactable by all account levels

The exact sorting of ads is based on date time posted or renewed as applicable:

so an ad posted/renewed on 01/01/2018 at 15:00 UK time is above an ad posted/renewed on 01/01/2018 at 14:59

The user can change this to sort by price for example to most reasonable priced first or most expensive first but even then the sorting will not break the preference as above, e.g. sort by most expensive.

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